Administrative Assistant

  • Added Date: Monday, 07 July 2025
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Organizational Context and Scope

The International Organization for Migration (IOM) works to facilitate the orderly and humane management of international migration. Drawing on its experience and expertise, IOM approaches the migration phenomenon from a comprehensive and integrated perspective, encompassing the links with development in order to maximize the benefits of migration and minimize its negative impacts.

Type, format and draft routine correspondence; collate tables, reports, presentations, publications, and other documentation. Receive, screen and direct telephone calls and visitors; respond to routine internal and external enquiries and/or refer to appropriate contacts /units. Enter, retrieve, structure and update selected information and data from various sources (e.g. Intra-/Internet, office files, etc.); present results in standard format. Set up and maintain office files and reference systems according to standard procedures. Process operating accounts and accounting receipts in WAVE. Make and review entries in WAVE, according to the WBLs created, and monitor the correct application of the accounts to be entered into the system. Interact with the Manila offices (PRISM Helpdesk, PCST), Panama (PAC), the Regional Office, and the Head Office in Geneva to respond to requests related to finance/technical accounting issues. Initiate, view and track a variety of administrative transactions in the computerized financial / travel / human resources systems. Support the organization and administration of meetings, workshops and events (e.g. arranging for meeting rooms and other facilities. Assist with arranging for travels: organize transport, logistics, accommodation, documents. Process payment receipts and debts as necessary. Enter information into the bank ledgers and cash usage records in the WAVE system. Assist in planning and organizing staff training on accounting and administrative issues. Ensure availability of office supplies and appropriate maintenance of office equipment; and, PERFORM OTHER DUTIES AS REQUIRES.

Required Qualifications and Experience

High school diploma with three years of relevant experience; or, Bachelorโ€™s degree in Business Administration or related fields from an accredited institution with one year of relevant professional experience.

Experienceย 

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook;ย  Attention to detail, ability to organize paperwork in a methodical way;ย  Discreet, details and clients-oriented, patient and willingness to learn new things; and,ย  Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.ย 

Competencies
ย 

The incumbent is expected to demonstrate the following values and competencies:

Values -ย all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competenciesย โ€“ behavioural indicators level 1

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organizationโ€™s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

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