Background Information - Job-specific
Background
The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
Background: Austria Multi-Country Office (AUMCO)
The Austria Multi-Country Office (AUMCO) was set up in August 2019 as a part of the UNOPS Europe & Central Asia Region (ECR). Specifically, AUMCO aims to enable achievement of Agenda 2030 and the Paris Agreement through global programmes and tailored interventions in the Balkans, South Caucasus, and Central Asia, focused on:
Infrastructure
Procurement
Project Management (full service, back on track)
HR and Transactional Services
Grant Management
Technical and Advisory Services The Blueing the Caspian Sea and Blueing the Black Sea projects are both Global Environment Facility (GEF)-financed World Bank initiatives executed by UNOPS, aimed at addressing pollution and supporting sustainable marine ecosystems in two critical regional seas. The Blueing the Caspian Sea project focuses on strengthening the capacity of Azerbaijan, Kazakhstan, and Turkmenistan to monitor pollution and manage biodiversity conservation in the Caspian Sea, in alignment with their obligations under the Tehran Convention. It supports national efforts by improving pollution management schemes and enhancing the effectiveness of Marine Protected Areas. The Blueing the Black Sea project aims to strengthen the readiness of Georgia, Moldova, Tรผrkiye, and Ukraine to reduce marine pollution through policy development, regional economic analysis, and eco-innovation financing. It includes technical assistance to improve regulatory frameworks and supports public-private sector investments in pollution reduction technologies and business models.
Under the direct supervision of the Senior Project Manager for the Blueing the Black Sea project, and with a dual reporting line to the Blueing the Caspian Sea Senior Project Manager, the Administrative Senior Assistant will provide day-to-day administrative and operational support across both projects, ensuring timely coordination, documentation, and logistics in line with UNOPS rules and standards.
Functional ResponsibilitiesAdministrative Support
Project Support
Travel and Logistics
Inventory, Asset and Supply Management, Custodial, Common Premises
Knowledge Building and Knowledge Sharing
1. Administrative Support
Researches and retrieves statistical data from internal and external sources; prepares statistical charts, tables and reports, extracting data from various sources. Follows up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to head of unit. Provides administrative support to conferences, workshops, retreats. Compiles information for periodic audits. Petty cash management. 2. Project Support
Research project-related topics as needed to help the Project Implementation Unit (PIU) identify relevant lessons.
Engages directly with project partners to enable smooth coordination and programming of activities such as Regional Steering Committee meetings, Advisory Committee Meetings, as well as the numerous convenings (both in-person and virtual) expected under the two projectsEngages with World Bank counterparts to help Senior Programme Manager ensure that necessary approvals and documentation requirements stay on track.
Helps with powerpoint presentations and supports the project-related communications efforts that are expected to target specific global audiences as well as regional audiences.
Supports other project-related functions as needed (e.g., monitoring & evaluation) 3. Travel and Logistics
Processes travel transactions (authorizations and claims) including in OneUNOPS system, requests for visas, identity cards and other documents for all personnel, UN officials, and visitors, ensuring compliance with UN rules and regulations. This also includes sponsored travel for BBSEA project stakeholders when authorised.
Provides information on air services, rates and travel schedules for specific itineraries. Processes travel claims in OneUNOPS and purchase orders for travel activities, payments, and contracts.
Organizes shipments, customs clearance arrangements, preparation of documents for UNOPS shipments (received/sent), all necessary documentation, and implementation of follow-up actions
Prepares documentation for security clearances, processes hotel reservations, organizes airport pickups, hospitality, protocol, customs and immigration support for visiting UN/UNDP officials as necessary Provides support with respect to protocol issues and requests for official documentation, focusing on achievement of the following results. Punctual delivery of official protocol certificates; arrangements with UN departments for all issues related to official documentation to be provided to/from international staff, such as visa requirements, work permit, security requirements, health, etc. 4. Inventory, Asset Management, Custodial, Common Premises, and general SupportConducts physical inventory checks, drafting periodic inventory and asset reports.
Acts as a custodian for management of office stationery supplies including maintenance of stock list of stationery, distribution of stationery as required by staff and keeping a log of distribution.
Conducts and reports on surveys of office maintenance needs as well as client satisfaction
Collects information for administrative surveys in support of the organization of common services.
Supports the organization and delivery of training and learning initiatives for personnel on Administration-related topics.
Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in Administration.
Contributes feedback, ideas, and internal knowledge about processes and best practices and utilize productively
Maintains unitโs documentation including records and files, ensuring safekeeping of confidential materials Impact of Results
The effective and successful achievement of results by the Administration Senior Assistant directly affects the overall efficiency of the teamโs administrative services, impacting the officeโs capacity to efficiently and effectively service the operational needs of the office/programme. Timely and accountable delivery of services, ensures client satisfaction and promotes the image and credibility of the team and office as an effective service provider in project services and management. This enhances UNOPSโ competitive position as a partner of choice in sustainable development and project services in the country/region served
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Education/Experience/Language requirements
Education
Completion of secondary school is required.
First University Degree in Business Administration, Public Administration or equivalent disciplines is desirable but not required
In the absence of a degree, administrative certification is an asset
Experience
Required
Minimum of five (5) years of relevant experience in general administrative, or operationsโ support services in national or international public or corporate organizations.
Proficiency in computers and office software packages (Google Suite) and experience in handling of web-based management systems.
AssetsSome experience in UN system organizations.
Experience in use of Enterprise systems including OneUNOPS.
Language Requirements
Full working knowledge in English is required.
Knowledge of another official UNOPS language is an asset.
Contract type-ICA Contract level- Local ICA Support Contract duration-Ongoing ICA โ Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Additional Information
Please note that UNOPS does not accept unsolicited resumes.
Applications received after the closing date will not be considered.
Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.